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Time Corrections

What this is for​

When a time record is wrong — wrong clock-in time, wrong clock-out time, wrong job, wrong team — submit a Time Correction. The correction goes into an approval queue. Once a supervisor approves it, the change is sent (synced) back to the source spreadsheet automatically.

You should never edit a time record directly in the spreadsheet. Using Time Corrections keeps a record of who changed what and why.

Steps​

Find the record you want to correct​

  1. Open the Hours tab and click Time Records.
  2. Use the search box and filters to find the record. Searching by worker name and narrowing the date range is usually fastest.
  3. Click the row to open it.

Open the correction form​

  1. On the open row (or in the panel that slides out), click Request Correction.
  2. A dialog labeled Create Time Change opens.
Screenshot pending

Create Time Change form panel.

This screenshot will be added in a future docs update once the underlying state is reproducible in dev.

Fill in the correction​

  1. Requested by is already filled with your name. Leave it as-is.
  2. In the Note box, write a short reason for the change. Example: "Worker forgot to clock out; finished the job at 4:30 per foreman."
  3. Change the Clock-in and Clock-out times if they are wrong. Use the date-time pickers.
  4. Change the Job if the worker was on a different job.
  5. Change the Team if the team is wrong.
  6. If the record is entirely wrong (for example, a duplicate), check Mark this record as void.
Screenshot pending

Submit button on the correction form.

This screenshot will be added in a future docs update once the underlying state is reproducible in dev.

Submit​

  1. Click Save Time Change.
  2. The correction shows up in the Time Corrections sub-tab with a status badge (see below).
  3. A supervisor reviews and approves it. Once approved, the change is sent back to the spreadsheet.

What the system can and cannot sync​

The sync-to-the-spreadsheet step only covers four fields:

  • Clock-in time
  • Clock-out time
  • Job
  • Team

If you need to change anything else (for example, per diem eligibility, cost code, or a worker's classification), the correction will be marked Needs Manual Review. An admin has to edit those changes in the source system by hand.

Status badges you will see​

As your correction moves through the queue, the status changes:

  • Draft — saved but not yet submitted for approval. Grey badge.
  • Pending write-back — approved, waiting to be synced to the spreadsheet. Blue badge.
  • Write-back succeeded — synced successfully. Green badge. You are done.
  • Write-back failed — something went wrong during sync. Red badge. See the section below.
  • Needs manual review — the change touches a field the system can't sync. Orange badge. An admin will handle it.
Screenshot pending

Status badge examples — pending and succeeded.

This screenshot will be added in a future docs update once the underlying state is reproducible in dev.

Screenshot pending

Status badge examples — failed and manual review.

This screenshot will be added in a future docs update once the underlying state is reproducible in dev.

Common mistakes​

  • Submitting without a note. Approvers need a reason. Always write one.
  • Trying to change something other than time, job, or team. The system can't sync those back. Mark it as a note and an admin will handle it.
  • Submitting two corrections for the same record before the first is approved. Wait for the first to clear.
  • Mixing up clock-in and clock-out. The clock-out must be later than the clock-in or the correction will be rejected.

What to do if it goes wrong​

  • If the status stays on Pending write-back for more than a day, check that a supervisor has approved it. An admin can re-run the sync.
  • If the status shows Write-back failed, click the row to see the error message. Usually this means the source spreadsheet row was deleted or edited manually. Tell an admin so they can investigate.
  • If you submitted to the wrong record, submit a second correction with a note explaining the mix-up. The approver will handle it.
  • If you can't find a Request Correction button, you probably don't have permission. Ask your administrator.