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My Jobs vs. All Jobs

The My Jobs toggle is the single most-used filter in the dashboard. It narrows the page to jobs where you're listed as the PM. Turn it off and you see every job you have access to. This page covers how it works, what to do when your jobs don't show up, and what changes when you sign in as a viewer instead of a PM.

If you've ever opened JCI and thought "where are all my jobs?" — this is the page that answers it.

What the toggle does​

In one sentence: My Jobs narrows the view to jobs where you're listed as the PM. Turning it off shows every job in the system.

The toggle lives in the top filter bar. You'll see it on the All Jobs page and on Analytics — the same control, in the same spot. When it's on, the pill is filled blue. When it's off, the pill is gray.

Default state when you sign in​

If you're a Project Manager — meaning your account is set up in the internal PM directory — My Jobs is on by default. You land on All Jobs already scoped to your work.

If you signed in as a Viewer — your domain is approved but you're not in the PM directory — the toggle doesn't appear at all. Viewers see every job, every page, no scoping. See Companies and Access for who's a PM, who's a viewer, and how to change that.

How the matching works​

You're considered the PM of a job if your user account is listed in that job's PM field. The dashboard matches on your account, not your name, which sounds like a small distinction but is the cause of almost every "where are my jobs?" support question. More on that in a moment.

When you have multiple PMs on a job​

Some jobs are shared between PMs. The PM field stores them as a comma-separated list, and the toggle matches if any one of those entries is yours. So if you and a peer co-manage a job, it shows up under My Jobs for both of you. This is intentional — co-managed jobs should show up for everyone responsible for them.

Co-managed jobs are not "owned twice"

A job appearing under your My Jobs view because you're co-PM doesn't mean the data is duplicated anywhere. The job and its costs are still one record; you and your co-PM are both attached to it.

The catch: jobs with a first name in the PM field​

Here's the wall a lot of PMs hit early on. The PM field on a job was, historically, a free-text field. Some older jobs have a PM's first name entered there ("Jared") instead of the user account ID the system needs for matching.

Those jobs will not show up under My Jobs, even though you genuinely own them. Because the dashboard matches on user account, not on the text "Jared."

How to spot it​

If you know you own a job and My Jobs isn't showing it, flip My Jobs off and find the job in the wide view. If you can see it there but not when My Jobs is on, the job's PM field is most likely a name rather than an account ID.

For example: you're Jared McKenzie, with a JCI account. Job 5164 has its PM field set to the literal text "Jared." Toggle My Jobs off and the job is right there in the table. Toggle My Jobs on and it disappears — because the system is comparing your account to the text "Jared," and the two don't match.

How to fix it​

First-name jobs need a one-line correction

This is a known data-quality issue, not a bug in the dashboard. The fix is to update the PM field on those jobs from the free-text name to the proper user account in the PM directory. Ask the team that maintains the PM directory to update those jobs, then they'll appear under your My Jobs view going forward. Until then, you can always find them by toggling My Jobs off.

The toggle is global​

One toggle, applied everywhere

My Jobs is a global preference, not a per-page one. Turning it off on All Jobs also turns it off on Analytics, and vice versa. The dashboard remembers your most recent state for the rest of your session, so set it once and it stays where you put it as you navigate around.

That's deliberate. Most PMs want a consistent scope as they move between pages — if you're investigating your portfolio, you want every page scoped to your jobs. If you're helping a peer, you want every page wide-open. Flipping it on one page and having it stay on the other would be a constant source of "wait, why does this page show different jobs?"

What viewers see​

If you signed in as a viewer (estimator, accountant, executive — anyone with an approved company email but no PM directory entry), the toggle doesn't render at all. You see every job on every page, all the time. There's nothing to flip.

Viewer is the right role for that work — you're looking across the portfolio, not at "your" jobs. See Companies and Access for the role definitions, and Signing In if you want to change your role.